PRIVACY POLICY
Olive Editing (ABN 46 286 717 875)
1. Our Privacy Policy:
In this ‘Privacy Policy’, ‘Olive Editing’ ‘us’ ‘we’ or ‘our’ means Bailey May Tambling trading as Olive Editing (ABN 46 286 717 875). We are committed to respecting your privacy and understand your need for security and confidentiality. Our Privacy Policy sets out how we collect, use, store and disclose your Personal Information.
By providing Personal Information to us as part of the services we offer, you consent to our collection, use and disclosure of your Personal Information in accordance with this Privacy Policy and any other arrangements that apply between us and you. We may change our Privacy Policy at any time without notice by publishing changes to it on our website or other medium.
2. What Personal Information do we collect?
The term ‘Personal Information’ encompasses a broad range of information.
A number of different types of information are explicitly recognised as constituting Personal Information under the Privacy Act 1988 (Cth) (Privacy Act). For example, where we refer to ‘Personal Information’, this means information which identifies an individual or from which an individual’s identity can be reasonably ascertained. In some circumstances, including where it is necessary for the conduct of your matter, we may need to collect sensitive information.
Sensitive information is defined in the Privacy Act and includes information or opinion about an individual’s racial or ethnic origin, political opinion, religious beliefs, sexual orientation or criminal record, provided the information or opinion otherwise meets the definition of Personal Information (Personal Information).
3. How do we collect this information?
We may collect these types of Personal Information either directly from you, through the use of site cookies or from third parties. We may collect this information when you:
provide details to us for the services;
provide confidential information/documents for the services;
communicate with us via email or phone, live chat, Skype or Zoom; or
use our website and cookies on the website obtain your personal internet protocol address.
4. Why do we collect, use and disclose Personal Information?
All Personal Information is collected directly from you, or with your consent, and our policy is to collect only Personal Information that is reasonably necessary or directly related to our services. We may collect information about you such as your name, contact details, qualifications, your employer and their clients. We may also collect other types of Personal Information such as references and confidential objectives during our services for you.
We may collect, hold, use and disclose your Personal Information for the following purposes:
to enable you to access, register and use our website and services;
to enable us to contact and communicate with you;
to operate, protect, improve and optimise our website and services, business and our users’ experience, such as to perform analytics and for advertising and marketing;
to process payments;
to comply with our legal obligations, resolve any disputes that we may have with any of our clients, and enforce our agreements with third parties.
5. To whom do we disclose your Personal Information?
We guarantee that client documents and intellectual property will not be shared with any third party except as below:
We may be required to disclose any information we hold as a result of a legal request or warrant, or for other reasons required or allowed by applicable laws. If we believe that a crime, tort or other illegal act has taken place or is about to take place, we may voluntarily disclose relevant Personal Information to the police, courts, or other competent authorities.
Our employees and related bodies corporate; or
Payment systems operators (e.g. merchants receiving credit card payments).
6. Disclosure of Personal Information outside Australia:
We may disclose Personal Information outside of Australia to entities such as third party suppliers, cloud platform and server providers and service providers located in other countries.
If you provide your Personal Information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that Personal Information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such Personal Information in a way that is consistent with the Australian Privacy Principles.
7. Using our website and cookies:
We may collect Personal Information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
We may also use cookies to enable us to collect data that may include Personal Information. For example, where a cookie is linked to your account, it will be considered Personal Information under the Privacy Act. We will handle any Personal Information collected by cookies in the same way that we handle all other Personal Information as described in this Privacy Policy.
8. Links:
Our website may have links to other websites, provided for your convenience and information. Olive Editing is not responsible for the content on these sites and no endorsement or association is implied. We are not responsible for the privacy practices employed by websites or services that we link to from our website or our services, including the information and content contained therein. When you click on these links you are moving to another website and service, and our privacy policy and terms and conditions do not apply to third party services and websites. Please review their policies for how they collect, manage and use your browsing and interactions, and your personal data.
9. Security:
We may hold your Personal Information in either electronic or hard copy form. We take reasonable steps to store your Personal Information securely and to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your Personal Information. Personal Information that is held and stored by us is protected from unauthorised access through the use of firewalls, secure passwords and login processes. However, we cannot guarantee the security of your Personal Information.
10. Making a complaint:
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your Personal Information, you can contact us using our contact information below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
11. Contact us:
For further information about our Privacy Policy or practices, to access or correct your Personal Information, or if you have an enquiry or wish to make a complaint, please contact us using the details set out below:
Olive Editing (ABN 46 286 717 875)
Admin email: info@oliveediting.com.au